Delivery

United Kingdom

Extended Christmas Returns. Items purchased between 19th November 2018 and 24th December 2018 can be returned until the 31st January 2019.

Last date for guaranteed Christmas delivery: Wednesday 19th December.

Delivery to UK addresses is completely FREE for all orders or you have the option of Saturday or Sunday delivery for only £10 if your order is placed before 12pm on Friday.

Delivery typically takes 1-2 days from the date of dispatch although it may take longer for remote areas, islands and during exceptionally busy periods (e.g. Christmas).

All UK orders are dispatched with DPD. Once your parcel has left our warehouse you will receive an email with full tracking details and on the day of delivery you will receive a second email, and text message if you supplied a mobile number when placing your order, with a one-hour delivery window and more information on how to track your delivery. If you are not going to be in you will be able to change the delivery date, ask to collect your parcel from your nearest Pickup Shop, nominate a neighbour to receive your parcel for you or arrange to have your order delivered to a safe place at your address - all from this email or text message.

 

E.U.

Delivery to the E.U. is FREE for all orders over €250, for orders less than this delivery is just €15.

Delivery typically takes 2 - 5 days from the date of dispatch.

E.U. orders are dispatched with DPD, when your order leaves our warehouse you will receive an email advising you of tracking information and an estimated delivery date.

For Christmas delivery information please click here

USA & Canada

Delivery to the United States of America and Canada is FREE for all orders over $400 or just $35 if the order is less than this amount.

Delivery typically takes 2 - 5 days from the date of dispatch.

Orders not to the UK or E.U. are dispatched with DHL Express, full tracking details will be emailed once your order has left our warehouse. Any customs or local duty charges are the responsibility of the receiving customer and your local customs office may contact you before DHL can deliver your order.

For Christmas delivery information please click here

Rest Of World

Delivery to all other countries, including Australia and New Zealand is FREE for all orders over £300 or just £25 if the order is less than this amount.

Delivery typically takes 2 - 5 days from the date of dispatch.

Orders not to the UK or E.U. are dispatched with DHL Express, full tracking details will be emailed once your order has left our warehouse. Any customs or local duty charges are the responsibility of the receiving customer and your local customs office may contact you before DHL can deliver your order.

For Christmas delivery information please click here

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